New Holland Chips Ltd. Privacy Policy

At New Holland Chips (“NHC”), our policy is to protect, collect and use personal information provided to us as if it is our own, and we will not disseminate, sell or lease personal information provided to us except as permitted by, and in accordance with, this policy and applicable data protection law, and provided such information is not required to be maintained in confidence. NHC values the trust that individuals place in us when they give us personal information, and this policy outlines how we work to maintain that trust. This privacy policy applies to personal information transferred from webshop’s cart and the website forms on our website ( For the purposes of this policy, “personal information” means information about an identifiable living individual that is subject to Kenya’s data protection law.

NHC’s privacy policy and data protection practices extend by contract to our supplier and partner relationships.

NHC promotes industry best practices to ensure privacy concerns are addressed and that personal information is protected. We actively engage on important privacy issues to address the privacy needs of those who have trusted or may trust their personal information to us.

We comply with the Principles of the Kenyan State Department of Commerce. NHC has certified that it adheres to these principles.

These Principles and how NHC seeks to apply them are as follows:

Benefits for individuals:

NCH collects and uses personal information to build, acquire and energize brands to provide high quality and great tasting food products for our consumers, customers and employees. We limit the collection of personal information to what we need to know in order to achieve our goal of supporting our brands and building a successful business. For example, we use email addresses to send consumers, shareholders or job applicants information they have requested. Consumer and employee feedback on products and services is used to improve our products and services.


We tell individuals, including our employees, what personal information we collect, how it is used, whether it may be transferred to others to provide the products or services requested and how to contact NHC with privacy inquiries.


We offer individuals who provide us with personal information the opportunity to opt out from: (i) disclosures of their personal information to third parties; and (ii) uses of their personal information for a purpose that is incompatible with the purpose(s) for which such information was originally collected or subsequently authorized by the individual. Where the personal information is “sensitive information” (i.e. personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual), an explicit opt in choice is provided to the relevant individuals in relation to the situations specified in (i) and (ii) in the preceding sentence. In addition, we offer individuals who provide us with personal information choices about receiving further communications from us. If we send broad email communications, the email will contain a link to use to opt out of receiving future messages. We may ask individuals if they wish to participate in market research, and then contact them if they give us their permission.


NHC uses technology in order to better serve our consumers, customers, employees and others. We tell individuals when we use technologies that have implications for privacy of personal information. We do not use internet cookies to collect or store personal information.

Data Accuracy & Access:

NHC  takes steps to make sure that the personal information we use is correct. We provide individuals with the ability to contact us to obtain access to their personal information so that they can review and correct it, or ask us not to use it. The privacy notice on our website ( contains further details as to how individuals can contact us to obtain access to their personal information.


NHC protects personal information under company control by industry standard security practices and measures, in order to prevent loss, misuse, unauthorized access, disclosure or alteration. We limit access to personal information to those who have a business need. We do not keep personal information any longer than necessary to meet the purpose for which it was collected, though in some cases, legal or regulatory reasons require that personal information not be deleted.

Data Transfer:

We may transfer personal information to NHC databases in countries other than where it was provided. Our privacy program requires the same high level of security and protection of personal information in all geographies with procedures and contracts in place to help ensure this is so. Personal information may be transferred to a vendor or business partner to provide services for NHC, such as mailing information or samples. These vendors and business partners are required to protect and manage the personal information to the same high standards NHC does, and they cannot use the information for purposes other than to provide the services NHC has requested.


NHC generally does not intend to collect personal information from children (those under the age of 18, or an age defined by a country law). We ask for a birth date on our Web sites before collecting personal information to make sure we do not collect personal information from children when we do not intend to. Where we do collect personal information from children, we comply with applicable children’s privacy laws and ask only for the minimum information necessary. Parents can obtain a copy of the personal information their child has provided, or update the personal information, or can ask us to no longer use the personal information by contacting us as indicated on our website (


NHC expects our employees and partners to maintain the trust placed in us by those who give us personal information. We provide privacy training to employees and highlight the importance of privacy in our worldwide business conduct program. We periodically audit privacy compliance. NHC privacy policies and data protection practices extend by contract to our supplier and partner relationships. We support industry self-regulation as a flexible means for keeping pace with emerging privacy issues.

Privacy Inquiries and Dispute Resolution:

Individuals with inquiries or complaints regarding this policy should first contact NHC at:

New Holland Chips Ltd. General Management
Phone: +254 758 780 355